This Privacy Policy describes how shopsoqi.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to offering a website that respects our visitors’ privacy. All personal information we collect is governed by the Privacy Actand Policy Act.

Collecting Information

When you visit the Site, browse our store, or make a purchase we collect certain information about your device, your computer’s internet protocol (IP), your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. 

Collecting this information enables us to load the Site accurately for you, to perform analytics on Site usage to optimize our Site, to provide products or services to you to fulfill our contract, to provide customer support, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and we may send you emails about our shop, new products, offers, and other updates with your consent via email marketing.  

Sharing Information

We may disclose your personal information to comply with applicable laws and regulations, when you violate our Terms and Conditions, or to otherwise protect our rights.

Shopify

Our store is powered by Shopify Inc. and provides us with the online e-commerce platform, which enables us to sell our products and services. Your data is stored through Shopify’s data storage, databases and the general Shopify application. For more information about how Shopify uses your Personal Information please visit: https://www.shopify.com/legal/privacy.

Shopify stores your credit card data when you choose a direct payment gateway to complete your purchase, and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The data of your purchase transaction is stored only as long as is necessary to complete your purchase transaction and is deleted once your purchase transaction is complete. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information about Shopify’s Terms of Service please visit: https://www.shopify.com/legal/terms

Third Party Services

Any third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 

Any links clicked that direct you away from our store's website means you are no longer governed by this Privacy Policy or our website’s Terms of Service and we are not responsible for privacy policies of other websites. 

For these providers and links, we recommend that you read their privacy policies.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies to make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). and to provide information on how people use the website (such as whether it’s their first time visiting or if they are a frequent visitor).

Here is a list of cookies that we use to optimize your experience on our Website and to provide our services. You may choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional
Allows Shopify to store information about your session (referrer, landing page, etc)

_shopify_visit, no data held - persistent for 30 minutes from the last visit
Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held - expires midnight (relative to the visitor) of the next day
Counts the number of visits to a store by a single customer.

cart, unique token - persistent for 2 weeks
Stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite
If the shop has a password, this is used to determine if the current visitor has access.

PREF - persistent for a very short period
Set by Google and tracks who visits the store and from where

Privacy Policy Changes

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We reserve the right to modify this privacy policy at any time, so we recommend that you review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you wish to access, amend, delete any personal information we have collected, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information by contacting us by email at hellosoqi@gmail.com.